The room was lovely, big & clean. The bed was very comfortable. The reception staff were fantastic. The ground are lovely and they have ducks!!!
Kiran
mars 2025
The hotel lobby, bar and restaurant were lovely. Well decorated and welcoming. The front desk staff were friendly. The warm cookie upon check-in was a great touch. (I wonder if there are alternatives for guests with specific dietary requirements). My bed was incredibly comfortable, and I loved being able to adjust the room temperature as I tend to run cold. The TV had lots of channels and was quite large... (Though not a problem, I did wonder if it was a little too big.) The bathroom was absolutely stunning! And the shower was just fabulous! Cannot fault the bathroom in any way. I loved all the lighting options in the room. They helped to make it cosy. The room was mostly clean... Breakfast was lovely. If I had a bigger appetite in the morning, I would have had seconds. The host and wait staff were all friendly and welcoming.
Wannabe
février 2025
Very nice and well appointed room. Close to the tram. Modern airy communal space. Well soundproofed rooms. Helpful housekeeping staff and reception.
Simon
octobre 2024
On arrival the staff where friendly and explained everything. The room was spotless, very clean. The bed was very comfortable, the pillows were so soft you felt like you just melted into them. The food was really nice, all the counters were clean and filled at all times. Plates were warm. Staff were always there to help you with your dietary needs. One young server, wished everyone a Merry Christmas, nothing was too much trouble for him. All the staff were polite and helpful. The cookie was amazing, you receive this when you receive your fob. I took my dog and the staff brought a bowl for her also a dog bed. I could not fault this hotel at all. Every year I go back to this hotel we will not have any other.
Mrs
décembre 2024
I stayed at this hotel for my wedding anniversary, and it was such a lovely experience! The staff went above and beyond by not only leaving the note I requested but also a small box of chocolates, which was such a thoughtful touch. Walking into the room and seeing that made my day. The hotel itself was stunning—immaculately clean, warm, and welcoming. Everything about it made the occasion feel extra special. Highly recommend for anyone looking to celebrate a special moment!
Shabana
janvier 2025
My family and I had a fantastic stay at the DoubleTree by Hilton Hotel Nottingham - Gateway. The location is excellent, and the hotel is impeccably clean and tidy. The evening reception staff were incredibly helpful and welcoming, making our arrival smooth and pleasant. The rooms were spacious, comfortable, and spotless, ensuring a relaxing stay. The breakfast buffet was delicious, offering a wide variety of options, and the staff were friendly and attentive throughout. My children were especially happy, which made the experience even more enjoyable for us as a family. We look forward to returning in the future!
Tilak
novembre 2024
The pictures online did not do the room any justice. We were pleasantly surprised to see the room in person. I was worried about the red wallpaper, but it wasn't as in your face as it was in the photos online. We asked for a room for 3 we got a sofa bed- it wasn't the most comfortable but housekeeping gave us extra bed covers to compensate. the mini fridge was ok... the rest of the room was wonderful day. the bed was comfortable the shower was excellent and the foyer with the chandeliers were fabulous. beautiful breakfast dining area with friendly and helpful staff and i loved the gym facilities.
Helena
juillet 2024
Gateway is often my "go-to" when I stay in Nottm because it is clean and reliable, I know what to expect and am never disappointed. I occasionally get tempted by offers from other hotels but then get reminded how good the Gateway is. The rooms (standard to upgrades) are good, the public areas clean and the car park has a fair amount of spaces
Chris
octobre 2024
Bedroom and check in was great. Had a great sleep. Breakfast was good
Sharon
novembre 2024
The room in the new wing was spacious and comfortable with A/C, a good sized bathroom and a large comfortable bed. Plenty of parking and the staff were very helpful and pleasant. The young person waiting table in the lounge bar was excellent and put in x3 the effort of other colleagues. The public areas are spacious and were never busy.
John
septembre 2024