DoubleTree by Hilton Hotel Nottingham - Gateway
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客人怎么说
The hotel had a wonderful vibe and relaxed atmosphere... The rooms were wonderful, clean, warm and had everything needed for a lovely stay.. Loved it...
John
2025年4月
We arrived at an awkward time (extremely early, 4.45am) but it wasn't a problem to the wonderful warm and friendly night staff - we went into 308 and unfortunately by evening it became apparent the air con didn't work but a phone call to reception and it was quickly sorted and we changed rooms to 258 which was fantastic, it had working air con and was perfect for our needs (recovering from heart surgery) we enjoyed a very comfortable stay in the room, we only managed to have breakfast once but it was exceptional! Lots of delicious choices and we were greeted warmly by a male breakfast host (I didn't catch his name) but he was so lovely! All in all the hotel is excellent with a fabulous team of staff (especially the night shift lady)
Tracy
2025年6月
The staff were friendly and accommodating, i.e., reception, restaurant and housekeeping,
Juliette
2025年6月
Had an issue with the TV unable to turn audio description off. After stumping two lovely members of staff they kindly replaced the tv with a working one and went above and beyond!
Jade
2025年5月
The Hotel is quite hidden off a busy road but quite pretty from outside and quite nice inside. Very near to shops.
Shirley
2025年5月
The room was lovely, big & clean. The bed was very comfortable. The reception staff were fantastic. The ground are lovely and they have ducks!!!
Kiran
2025年3月
The hotel lobby, bar and restaurant were lovely. Well decorated and welcoming. The front desk staff were friendly. The warm cookie upon check-in was a great touch. (I wonder if there are alternatives for guests with specific dietary requirements). My bed was incredibly comfortable, and I loved being able to adjust the room temperature as I tend to run cold. The TV had lots of channels and was quite large... (Though not a problem, I did wonder if it was a little too big.) The bathroom was absolutely stunning! And the shower was just fabulous! Cannot fault the bathroom in any way. I loved all the lighting options in the room. They helped to make it cosy. The room was mostly clean... Breakfast was lovely. If I had a bigger appetite in the morning, I would have had seconds. The host and wait staff were all friendly and welcoming.
Wannabe
2025年2月
Lovely location, the lake and trees were beautiful and the hotel looked good. A calming atmosphere just what I needed. The staff were lovely, they left a pack of Uno for us to play with our daughter and keep. The warm cookies at check in were yummy. I want to particularly note how lovely , friendly and helpful Haikel at the breakfast buffet was. What a lovely man, exceptional customer service. Plus the breakfast was outstanding! Thank you 😊
Alice
2025年6月
Very nice and well appointed room. Close to the tram. Modern airy communal space. Well soundproofed rooms. Helpful housekeeping staff and reception.
Simon
2024年10月
On arrival the staff where friendly and explained everything. The room was spotless, very clean. The bed was very comfortable, the pillows were so soft you felt like you just melted into them. The food was really nice, all the counters were clean and filled at all times. Plates were warm. Staff were always there to help you with your dietary needs. One young server, wished everyone a Merry Christmas, nothing was too much trouble for him. All the staff were polite and helpful. The cookie was amazing, you receive this when you receive your fob. I took my dog and the staff brought a bowl for her also a dog bed. I could not fault this hotel at all. Every year I go back to this hotel we will not have any other.
Mrs
2024年12月