DoubleTree by Hilton Hotel Nottingham - Gateway

On arrival the staff where friendly and explained everything. The room was spotless, very clean. The bed was very comfortable, the pillows were so soft you felt like you just melted into them. The food was really nice, all the counters were clean and filled at all times. Plates were warm. Staff were always there to help you with your dietary needs. One young server, wished everyone a Merry Christmas, nothing was too much trouble for him. All the staff were polite and helpful. The cookie was amazing, you receive this when you receive your fob. I took my dog and the staff brought a bowl for her also a dog bed. I could not fault this hotel at all. Every year I go back to this hotel we will not have any other.

My family and I had a fantastic stay at the DoubleTree by Hilton Hotel Nottingham - Gateway. The location is excellent, and the hotel is impeccably clean and tidy. The evening reception staff were incredibly helpful and welcoming, making our arrival smooth and pleasant. The rooms were spacious, comfortable, and spotless, ensuring a relaxing stay. The breakfast buffet was delicious, offering a wide variety of options, and the staff were friendly and attentive throughout. My children were especially happy, which made the experience even more enjoyable for us as a family. We look forward to returning in the future!

Bedroom and check in was great. Had a great sleep. Breakfast was good

Parking was super easy, no charge which is becoming a rarity with lots of hotels. Breakfast, whilst the choice is limited you can notice the quality of the food is very good and fresh. Room was emaculate. Whilst on the way to breakfast I noticed the staff cleaning a bedroom that was already vacated. Using proper cleansing solutions and everywhere getting a very thorough wash/wipe down. This really should be normal practice in any hotel type settings but sadly not always the case. Tasty warm complimentary cookie on arrival at check in. Common area toilets also very, very clean. Would most definitely stay here again if and when in the area.

I paid for an upgraded room which was in the "new" wing of the hotel. The hotel is easy to reach off the motorway, with its own decent sized car park it offers a few options to dump the car and avoid all the hassle of dicing with death in the awful city centre traffic or paying through the nose for city centre parking. I stay at this hotel a couple of times a year (one, perhaps two nights while visiting friends and family in the area) so wouldn't consider myself a regular customer but I hadn't realised until I arrived that I was looking forward to seeing three members of staff who had made previous stays more comfortable. I was pleased to see Precious at breakfast (have a well deserved holiday Precious!) but didn't bump into Lisa or Kris - maybe next time(?)